BIG, HUGE, GIGANTIC PROPS to SANDERSON'S TIRE - #1 Car Club In Kitchener - Waterloo - Cambridge

**vwguy** · 01-21-2005, 07:15 PM

Talk about customer satisfaction and taking the extra step

Back in June I purchased a full Turbo Back APR system from Derek @ ST.

Unusual for an APR system the Downpipe dind't fit properly, the only way i got it in the car was with some custom made spacers, but even with these is still rattled. When you pay $1500 for a system i expected everything to fit perfectly.

I e-mailed APR with detailed pics and description of the situation, but I never got a response. It wasn't a big concern for me as the spacers eliminated about 90% of ratteling.

But in December the cold amplifed the rattles esspecially at WOT. I stopped by ST and told Derek about it, because I knew e-mailing APR again would probably not do anything.

Derek said just to send him the e-mail i sent APR and he will see what he can do. At this point (almost 9 months later) I dind't think anything could be done.

To my surprize to day Derek told me my new Downpipe is on its way and he will let me know when it arrives.

Not many places will help you out to this extent almost 1 YEAR after you buy something.

Thanks Derek, now about those rims.....

**Castel** · 01-21-2005, 07:26 PM

derek is a pretty standup guy and he certainly knows how to run (or at least be a big part of ) a business.

**Anonymous** · 01-21-2005, 07:44 PM

APR services BLOWS

**Lude Awakening** · 01-21-2005, 07:53 PM

to derek for sure

**quattroboy** · 01-21-2005, 08:10 PM

didn't know sanderson tire was an authorized APR dealer. thought h2sport was the only one in ontario.

plus i thought they only did audis, unless this isn't the same APR.

**Jimmy** · 01-22-2005, 01:56 PM

sanderson tire, like most peformance shops will get you almost anything you want, at a price

**DA_BOMB** · 01-23-2005, 05:30 PM

whats his email? i got a set of rims i need him to find me.

**SiGuy** · 01-25-2005, 02:33 AM

Quote:

Originally Posted by DA_BOMB

whats his email? i got a set of rims i need him to find me.

same, i want new rims

**sevsev** · 01-25-2005, 02:35 AM

Quote:

Originally Posted by DA_BOMB

whats his email? i got a set of rims i need him to find me.

Quicker to call, eitherway it shouldn't be too hard to navigate to the sponsor page
http://www.vitalmotion.net/sponsors/sanderson.htm
Everything you will need is there

**neonjoe** · 01-25-2005, 08:48 AM

Derek is always amazing for customer service, thats why I kept going back to him again and again!

**EvoIntegra** · 01-25-2005, 08:59 AM

Quote:

Originally Posted by neonjoe

Derek is always amazing for customer service, thats why I kept going back to him again and again!

truly agree wit ya joe! derek at sanderseon tire is awesome :beer:

**vwguy** · 01-27-2005, 10:33 PM

Quote:

Originally Posted by quattroboy

plus i thought they only did audis, unless this isn't the same APR.

It is the same APR and anyone who makes stuff for AUDI they ussually also cover VW.
I mean my 1.8T engine is not far from my dad's 1.8T.

http://www.goapr.com tones of stuff for VW

as for H2Sport, they are indeed the only dealer for APR chips in Ontario.

01-21-2005, 07:15 PM	#1 (permalink)
vwguy VM Founder & Moderator Posts: 15,577 Location: Waterloo, Ontario Join Date: Nov 2003 Ride: 2001 VW Golf 1.8T Fav Mod: CF Hatch Class: All Out	BIG, HUGE, GIGANTIC PROPS to SANDERSON'S TIRE Talk about customer satisfaction and taking the extra step Back in June I purchased a full Turbo Back APR system from Derek @ ST. Unusual for an APR system the Downpipe dind't fit properly, the only way i got it in the car was with some custom made spacers, but even with these is still rattled. When you pay $1500 for a system i expected everything to fit perfectly. I e-mailed APR with detailed pics and description of the situation, but I never got a response. It wasn't a big concern for me as the spacers eliminated about 90% of ratteling. But in December the cold amplifed the rattles esspecially at WOT. I stopped by ST and told Derek about it, because I knew e-mailing APR again would probably not do anything. Derek said just to send him the e-mail i sent APR and he will see what he can do. At this point (almost 9 months later) I dind't think anything could be done. To my surprize to day Derek told me my new Downpipe is on its way and he will let me know when it arrives. Not many places will help you out to this extent almost 1 YEAR after you buy something. Thanks Derek, now about those rims..... ------------------ Nick \| 2001 Golf 1.8T \| www.mygolfiv.com \| www.hpaddicts.com \| Need Cheap Hosting ?? www.WEJhosting.com $50/Year

01-21-2005, 07:26 PM	#2 (permalink)
Castel VM Member Posts: 7,689 Location: 519 Join Date: Nov 2003 Ride: 2000 Lincoln LS Fav Mod: Class: Street	derek is a pretty standup guy and he certainly knows how to run (or at least be a big part of ) a business. ------------------

01-21-2005, 07:53 PM	#4 (permalink)
Lude Awakening VM Member Posts: 6,108 Location: Pickering Join Date: Feb 2004 Ride: 1997 Honda Prelude Fav Mod: Recaro Seats Class: Street	to derek for sure ------------------ Read -> Comprehend -> Post Scott S \|1997 Honda Prelude - Sleeping \| 2007 Ford Focus - Beater \| FMP Apparel \| Teknotik.com \| R.I.P - Colin McRae "Straights are for fast cars, turns are for fast drivers "

01-21-2005, 08:10 PM	#5 (permalink)
quattroboy VM Member Posts: 175 Join Date: May 2004 Ride: in the market for a new project Fav Mod: Class:	didn't know sanderson tire was an authorized APR dealer. thought h2sport was the only one in ontario. plus i thought they only did audis, unless this isn't the same APR. ------------------ zzzzzzzzzzz...........

01-22-2005, 01:56 PM	#6 (permalink)
Jimmy VM Member Posts: 4,195 Location: Kitchener Join Date: Dec 2003 Ride: 1993 Honda Civic Fav Mod: ITR Swap Class: Strip	sanderson tire, like most peformance shops will get you almost anything you want, at a price ------------------ 93 Civic hatchback, ITR powered, boltons 185whp with a new 1/4 mile time coming very soon. PM me for your oil spraying needs!

01-21-2005, 07:44 PM	#3 (permalink)
Anonymous VM Member Posts: 0 Join Date: Nov 2003 Ride: Fav Mod: Class:	APR services BLOWS

01-23-2005, 05:30 PM	#7 (permalink)
DA_BOMB VM Official Bouncer Posts: 2,999 Location: Kitchener Join Date: Feb 2004 Ride: 1995 Dodge Neon Fav Mod: Class: Strip	whats his email? i got a set of rims i need him to find me. ------------------ l Jeff l l 2001 Audi A4 1.8T Quattro Daily Driverl l 1999 Infinity G20T Driveway Queen 2 l l 1995 dodge peon sport acR/T expresso sedan Driveway Queen 1 l l 1994 Dodge Ram 1500 V8 Furniture Mover l l 1989 Jeep Grand Cherokee 4x4 Winter Beater l Point Zero's Super Supervisor! PZtuning.ca 885-3394

01-25-2005, 08:48 AM	#10 (permalink)
neonjoe VM Member Posts: 4,487 Location: Kitchener, ON Join Date: Nov 2003 Ride: 2000 Chrysler Neon Fav Mod: Turbo Class: Show	Derek is always amazing for customer service, thats why I kept going back to him again and again! ------------------ Joe aka neonjoe ___UNDERLINE___ 2002 Chrysler Neon R/T - 2.0L Magnum SOHC (Daily Driver) 2001 Chrysler PT Cruiser Limited - 2.4L DOHC (Sold) 1998 Dodge Neon R/T - 2.0L DOHC (Sold) *2000 Chrysler Neon LE - 2.0L SOHC (Show Car) 1993 Mazda 323 - 1.6L (Sold)

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode